Our Services:

BridgeMark Claims Services provides proactive Case Management, Vocational and Return-to-Work Programs, Ergonomic Assessments, HR and Legal Support, and Safety Resources.

Case Management

We hold claim managers, attending health care providers, and other medical providers accountable in the process. Claim managers have hundreds of claims at any given time and are not always able to review and act on claims when scheduled. We pay attention to every one of your claims and make sure the claims manager is also paying attention in moving the claim towards closure. Effective, tenacious communication is the key to getting answers and results. We communicate with medical providers-often in person-to resolve conflicting medical opinions, request objective medical findings, and address the injured worker's ability to work.

Vocational and Return-to-Work Programs

BridgeMark Claims Services has a full-time credentialed Vocational Rehabilitation Consultant (VRC) to complete light duty job descriptions, job analyses, and communicate with private sector vocational counselors. Per Washington Administrative Code (WAC) only a credentialed VRC can write job analyses. Our VRC will meet with medical providers to review job descriptions and job analyses and write valid job offer letters. Job offer letters are written in the workers primary and secondary languages when applicable.